Open Access News

News from the open access movement


Saturday, May 13, 2006

How Elsevier adds value

Alex Lankester, The Value of Publishers, Library Connect Newsletter, April 2006 (scroll to p. 4). (Thanks to William Walsh.) Lankester is a Global Marketing Manager for Elsevier. Excerpt:
At a meeting of the British Computer Society Electronic Publishing Specialist Group, the motivation for authors to get published and be seen in particular journals was described [by Stevan Harnad] as being primarily to “reach the eyes of their colleagues.” Here the publisher has a role to play not just in ensuring a fast and efficient publication process and maintaining a journal’s reputation but also in dissemination, ensuring findings are rapidly accessible to the research community....

Publishers in the electronic era are the guardians of content, guaranteeing 24/7 access to articles today and into the future. Elsevier’s investment in ScienceDirect, offering 25% of the world’s STM full-text scholarly articles and seeing 36 full-text article downloads per second on a typical workday, has been substantial. Such a service is no small feat to maintain....

As well as delivering the latest research findings to users in the most immediate way, through online publishing and value-added services such as personalized alerts, publishers today must ensure these findings are forever accessible....

Today’s learned journal publishers are serving as much more than a traditional vehicle by which research findings are published. Today’s publishers are making a huge contribution to the ways and means in which content is delivered to research communities. If a publisher is innovative, invests in development of content technologies and is a leader in cross-industry initiatives, the value added is immense. In such a context the publisher and researcher community benefit from a mutually reinforcing relationship — expanding knowledge and increasing access to it.

Comment. I've always acknowledged that publishers add value, and even praised Elsevier (at some cost among my colleagues) for its green policy and experiment in free online access. But some of Lankester's claims are clear and ironic exaggerations. It's ironic that Elsevier would boast about making research "rapidly accessible" in "the most immediate way" and "increasing access" to it when, by these measures, open access is superior to toll access. If Lankester meant that, and intended to boast about Elsevier's green policy, she forgot to mention it. It's ironic that she would invoke Stevan Harnad's criterion for meeting author needs and then fail to show that Elsevier fulfills it as well as the OA that Harnad clearly had in mind. It's ironic to boast about ScienceDirect when evidence shows that customer satisfaction with it has been declining for years. It's ironic to boast that Elsevier helps make content "forever accessible" when long-term preservation requires making copies to migrate content to new formats and media to keep it readable as technology changes --something permitted by OA but blocked by the Elsevier licensing agreement. Finally, it's ironic that Elsevier would boast about being "guardians of content" when researchers are looking for ways to remove the guardians of content.

(BTW and much appreciated, Elsevier's Library Connect Newsletter, where this article appeared, is OA.)