Computer Support Policy
ITS does not currently have the staffing
resources to provide full support of faculty or staff
personally owned computers. We do acknowledge
however, that there are very few places that personally
owned computers can be taken for reliable, cost effective,
service in the Richmond area.
In light of this, ITS support personnel are
free to work on personally owned equipment on their own
time for compensation. This work should only be done
outside of normal office hours, and should take place off
of Earlham’s premises. ITS is not responsible
for the quality of work being provided or for any problems
that may occur.
ITS reserves the right to provide service
for faculty and staff owned computers for pay in the