| To access your phone records online
Access
Resicom’s
Web site at: http://www.resi.com.
Click on the "Admin
Users" link, located in the left-hand menu bar.
(You
may find it useful to bookmark this page.)
For the User ID: Enter your 10 digit phone number
For the password: Use
your budget center code, unless you requested something different
through the Business Office. Please note: many
budget center codes start with a zero, and you’ll need to drop
that zero from the beginning of the password: for example, if your
budget center is “0103”, you’ll enter “103” for
the login process.
Sample:
Ellie Earlham’s number is 765-983-9999; her department code
is 0103, and she hasn’t requested a different password through
the Business Office. Her login would look like this:
UserID: 7659839999
Password: 103
Individual users should then see the following options:
View Invoiced Calls, View Cycle-to-Date Calls, and Logout.
“
Invoiced Calls” will show the calls that have been billed to
Earlham, and you can scroll back through prior months if you wish. “Cycle-to-Date” calls
shows the calls made since the last billing statement.
If you are designated as a departmental
or division user, you
will be able to access call detail and reports for all extensions
assigned
to your department. Those with this level of access will likely
find the “User Summary by Department” the most
helpful report. Contact the Business Office if you have questions.
Once you have accessed your call detail:
If all calls are business-related: no further action is required.
Your department is responsible for the amount, and we take care
of the billing process in the Business and Accounting Offices. If
you have a personal call on the statement: please
reimburse your department at the Cashier’s window
in Carpenter Hall. You will need to know the amount you
owe and the department
to
be reimbursed.
If you see calls to
unfamiliar numbers, or calls made when you
were away from your office: please notify the Business Office.
If you notice
an extension that is being billed to the wrong department, please contact the Business Office.
If you need to reallocate
charges for calls from one extension (for example, a fax shared by several departments); please contact
Lisa
Six in Accounting.
If you want
to change your password, contact the Business
Office at x.1411. It can take up to 24 hours for the
new password to
be active.
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